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Cancellation Policy

Booking & Payment Policy ​ Full payment is required at the time of booking to secure your place on any NoseyDogs course, workshop, event, or 1-2-1 session Spaces are not confirmed until payment is received. Bookings are accepted on a first-paid, first-served basis. Prices are subject to change without notice. The price at the time of booking will apply No access to training will be permitted unless payment has been received in full prior to the session Booking and refunds are subject to our policies associated. You will find these at the time of each of your bookings.  ​​ ​ Cancellations & Refunds. ​​​All cancellations are subject to an administration & booking system fees, which will be deducted from any refund. Courses, Classes & 1–1 Sessions ​ More than 14 days before the start date: Full refund minus a £20 administration fee 7–14 days before the start date: 50% refund of the booking fee Less than 7 days before the start date: No refund Within 48 hours of the start date: No refund No refunds for missed sessions or once a course has started Sessions are non-transferable and not held over Workshops & Events: Refunds will only be issued if we can resell your place. A £20 admin fee will apply. Weather, Illness & Covid: If Nosey Dogs cancels or reschedules due to weather, illness, or unforeseen circumstances, we will offer a credit, alternative date, or refund. If the event goes ahead but you choose not to attend, no refund will be given. In the case of Covid-related disruptions, we will follow the latest Government guidance and may reschedule as necessary. ​ Session Duration & Attendance Sessions are tailored to each dog’s mental and physical limits. Trainers may shorten or end a session early to prioritise dog welfare. If you arrive late, Exceptions may be made only in the most exceptional circumstances, at our discretion. National Nosework Association (NNA) Trials: To enter an NNA Trial, you must be a current NNA member and have passed the Official Recognition Test (ORT) for the level you’re entering, unless entering “Not for Competition,". Eligibility is more flexible and can be discussed. Please check that the venue is suitable for both you and your dog before entering. *No refunds will be issued If you can’t attend. Instead you may transfer your entry to someone else if they meet the eligibility requirements and you get permission from the Trial Official. Refunds are only given if the event is officially cancelled.

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